Terms and Conditions
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Welcome to Theo Amp
By purchasing from Theo Amp, you agree to the following Terms and Conditions. Please review them before placing your order.
1. Order Confirmation
Once an order is placed, you will receive a confirmation message with your order details. All orders are subject to availability. We reserve the right to cancel or adjust orders based on product availability or delivery limitations.
2. Order Processing
Orders are processed within 2 to 4 business days. This includes product preparation, packaging, and coordination with our delivery partners.
3. Shipping and Delivery
We ship worldwide using trusted delivery services.
Estimated delivery timelines are:
Domestic orders: 3 to 7 business days after dispatch
International orders: 7 to 15 business days, depending on the location and customs procedures
Delays may occur due to weather, holidays, or customs clearance. Delivery times are approximate.
4. Payment Terms
All payments must be made through Cash on Delivery (COD).
Please ensure you have the correct cash amount at the time of delivery.
5. Returns and Refunds
If you receive a damaged, incorrect, or faulty product, you may request a return within 7 days of delivery.
Returned items must be unused and in original packaging.
Once approved and received, a cash refund will be processed.
To begin a return, email [email protected] with your order number, photos (if applicable), and reason for return.
6. Customer Responsibilities
Please ensure your shipping and contact details are correct when placing an order. We are not responsible for delivery issues caused by incorrect addresses or unavailability at the time of delivery.
7. Communication
We may contact you by email or phone with updates related to your order. To opt out of promotional content, email [email protected] with the subject “Unsubscribe.”
8. Changes to Terms
We may update these Terms and Conditions without prior notice. The most current version will always be posted here.
9. Contact Us
For questions or assistance, please contact us at:
[email protected]